FAQs
 How
does SecurityMob
work?
Does it matter where I am located?
Which cell/mobile providers do you send alerts do?
How much do you charge to my phone?
Who do you share my contact details with?
I get email alerts from my security provider, isn't this enough?
But aren't your alerts based on the same email alerts I get already?
How many messages a day will I get?
Do you charge to deliver the message?
I need help setting my alerts
What sort of information is in the alerts?
How does SecurityMob work?
SecurityMobs team of security
experts monitor security
alerts worldwide, 24 hours
a day, 365 days a year. We
monitor hundreds of sources
- application vendors, governments,
whitehat and blackhat organisations,
securitynews lists etc.
We review and
validate this
information and
if appropriate,
forward announcement of
the information
to our subscribers
phone, email or pager.
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Does
it matter where
I am located?
Not at all.
SecurityMob
has customers
located all
over the world.
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Which
cell/mobile
providers
do you send
alerts do?
We believe
we have everyone
covered !
No matter
which telecom
provider you
use, we should
have them
included.
If not then
contact us
and we can
investigate!
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How
much do you
charge to
my phone?
Nothing,
nada, zero,
ziltch.
We offer a 12 month subscription that includes all your alerts via email and SMS and access to your user area.
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Who
do you share
my contact
details with?
No one.
(^top)
I
get email
alerts from
my security
provider,
isn't this
enough?
From our experience
no. Email is too
slow to inform
you of fast spreading
threats and let's
face it, you are
never sat at your
desk 24 hours a
day - but your phone
is in your pocket.
It's far more convenient
to send alerts
to your phone.
We track every
security vendor
too, and for
yourself to
get the same
quality of information
as our service,
you would have
to be on over
100 email forums
alone. Cluttered
Inbox assured
!
(^top)
But
aren't your
alerts based
on the same
email alerts
I get already?
In most cases
no. We receive
over 400 reports
from our various
sources per
day, getting the
information that's
important to you
takes time, as
you have to read
between the lines,
see what is important,
and what's
not.
Yes we are
on hundreds
of email
lists but our
technology
monitors hundreds
and hundreds of
source websites
constantly,
and as soon
as we observe
a change,
our experts review
these changes.
Typically
vendors
will change
webcontent
before
sending out
an alert themselves,
as vendors
almost always
have the website
ready before
they create
these emails
- therefore
we alert
you faster
than they
could themselves!
(^top)
How
many messages
a day will
I get?
This is entirely
dependant
on your configuration.
Setting ALL
alerts to
low will
usually mean
you will
get about
15 alerts
a day on
average -
which may
be too many
for most.
Setting alerts
based on
your applications
you use and to
a level you
desire will
lower this.
While you
fine tune
your alerts,
you are better
off configuring
your alerts to
Medium -
in which
case you
should expect
around 2-3
alerts per
day.
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Do
you charge
to deliver
the message?
On the all
inclusive
subscription
plan we charge
you with
a fixed cost
per month,
or if you
prefer, you can
purchase your
subscription
annually. Prices
from £54.95/$89.99/€74.99 per month / £600.00
per annum.
(^top)
I
need help setting
my alerts
Alerts are
essentially
classed in
two parts:
a) What the
risk relates
to (what
product)
and
b)
The risk-level
(how
critical it is)
You
can decide
both, tailoring
alerts
based around
the operating
systems
and applications
you use,
and also
by applying
a level
of risk
to each.
Of course
no one
wants hundreds
of useless
alerts
yet at
the same
time you
must receive
the alerts
you deem
important.
For a good
starting
point,
the alert-level
(risk)
for all
'types'
(of products)
is set
to what
we feel
is typical
for most
IT administrators.
If you receive
an alert
for an
application
you don't
use then
you can
change
the alert
risk-level
for that
application
to 'none'
(meaning
you will
receive
no alerts
for this
type) or
to 'high'
(meaning
you will
only receive
critical
alerts
for that
type).
You
can also ensure
that you
don't receive
duplicate
alerts
( say two
anti virus
organisations
reporting
the same
virus )
by selecting
to not
receive
'follow
up' alerts.
But take
care here
as sometimes
it's useful
to receive
these alerts
so that
you have
a better
understanding
of the threat.
By
choosing this
option the only
time
we will send
you more
information
about
the (duplicate)
threat
is when
it's
risk assessment
has been
increased.
In any
case you'll
find a
short list
of typical
roles (very
common
settings)
to help
guide you
in setting
up your
alerts.
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What sort of information is in the alerts?(top)
Alerts are typically matched to a specific threat type. These are :
Malware -
Computer worms,
trojans, viruses
and exploits.
Patch Release -
A vendor has
released a
security update
(patch) for a
specific vulnerability.
Vulnerability -
A product
has been
found to be vulnerable
to an attack.
Product Update -
A security
vendor
has released
an update.
(ie, AV
signature
updates)
The alert
also contains
the risk-level,
which is
either
Low, Moderate,
Medium
or High.
The alert
will then
provide
a short
summary
of what
the threat
relates
to. This
usually
details
the name
of the
worm/virus
etc, or
what product
is vulnernable,
or what
the patch
has been
been released
for.
The alert
will also
provide
the crucial
web link
to the
SecurityMob
website,
which provides
even further
information
from the
source.
This page
contains
a direct
link to
the source
information.
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